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February 13, 2020

What services are you offering to protect my information/data?

We are offering our customers cyber security protection for one year from TransUnion, which includes credit monitoring and fraud insurance protection. These services will give customers:

  • Unlimited online access to the TransUnion Credit report, updated daily.
    • A credit report is a snapshot of a consumer’s financial history and primary tool leveraged for determining credit-related identity theft or fraud.
  • Unlimited online access to the TransUnion CreditVision® Risk score, with score factors and analysis updated daily.
    • A credit score is a three-digit number calculated based on the information contained in a consumer’s credit report at a particular point in time.
  • TransUnion credit monitoring alerts with email notifications to key changes on a consumer’s credit file to protect against identity theft and enable quick action against potentially fraudulent activity.
  • Dark Web Monitoring to provide monitoring of surface, social, deep, and dark websites for potentially exposed personal, identity and financial information in order to help protect consumers against identity theft.
  • Identity theft insurance of up to $50,000 in coverage to protect against potential damages related to identity theft and fraud.

You can activate these services by calling the following number to receive a unique activation code to register for these services online.

1-888-918-0467

Please note that accepting the offer of credit monitoring does not prevent a customer from participating in any class action, if certified.



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    For rush results (NAAT within 12 hours and PCR within 24 hours)

    1. Order your FlyClear test and receive your FlyClear test requisition
    2. Book an appointment at a LifeLabs location below.
      • Bring your printed FlyClear requisition and Passport
      • Select your ordered Province’s Rush Test to start booking:
      British Columbia

      6084 Russ Baker Way
      Richmond near Airport

      COVID-19 PCR (24h) / Rush 12h NAAT

      Ontario

      6084 Russ Baker Way
      Richmond near Airport

      COVID-19 PCR (24h)
      Rush 12h NAAT
      Rapid Antigen (2h)

    Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

    1. Order your FlyClear test and receive your FlyClear test requisition.
    2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

    MyVisit Pre-departure testing offers:

    • COVID-19 PCR/NAAT swab testing
    • COVID-19 Antibody Blood (serology) testing

    The MyVisit fee is $80 per person.

    Pre-Departure testing

    Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).