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Reports Delivery

Our lab results are available in real time. As soon as we have the answers, so do you via our online portal.

Electronic Reports Delivery

LifeLabs has moved to a new patient portal in Ontario called launchpad.  This new portal provides advanced report management to view, filter and sort, print and observe trends in your patient records for efficient and informed decision making.  launchpad offers secure access to your patient results and can be accessed from any desktop through a range of browsers.

If you are currently viewing results via i-Lablink™, and are interested in switching to launchpad now, please complete the online form and our team will be in touch. LifeLabs appreciate the opportunity to be your Laboratory Service Provider and look forward to introducing you to launchpad for your patient results management.

If you require more information please contact the LifeLabs IT Service Desk at 1-800-465-6001 or email at

Laboratory results are available via our original results viewer, i-Lablink™, however it is important to note that we plan to retire this platform in 2019. We encourage you to make the leap to launchpad our new patient report portal.

Healthcare Provider login: Log In

Lifelabs is working in partnership with EMR vendors to update the result delivery distribution technology for better integration of reports into the EMR.


We can be reached at  1-800-465-6001


If you are a healthcare provider and would like to obtain results via phone,  please contact your regional Customer Care Centre.

1-877-849-3637 (Ontario)

604-431-7206 or toll-free at 1-800-431-7206 (BC)

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LifeLabs helps support antimicrobial stewardship in select regions across Canada by producing antibiograms to compare susceptibility rates and track organism resistance. For complete reports by your community, please select your region below.
If you require antibiograms for communities outside of the provinces listed above, please check with the provincial ministry of health for more information

Expedited Results & Critical Alert Values

LifeLabs and other OAML Laboratories have agreed to a defined schedule of test results that must be communicated directly to physicians based upon the two result categories described below. These reporting limits have been defined specifically for a community laboratory environment and are based on published literature as well as laboratory experience. Laboratories have an obligation to communicate these abnormal results. The ordering physicians have the professional responsibility to provide the laboratory with contact information, which will allow direct communication of these results to the physician (or delegate providing coverage during absences). If we do not already have this information, please