Page Banner

Reports Delivery

Our lab results are available in real time. As soon as we have the answers, so do you via our online portal.

Electronic Reports Delivery

iLablink™ is a secure web-based application developed by LifeLabs that delivers laboratory results to healthcare providers over the Internet. It’s easy to use, allowing healthcare providers access to their patients’ results from anywhere that has Internet service; office, home, and hospital.

If you are currently viewing results via i-Lablink™ we would like you to know that we are transitioning to Launchpad. We are reaching out to discuss Launchpad with Healthcare Providers who are current users of i-Lablink™. If you are interested in switching to Launchpad sooner, please complete the online form and our team will be in touch.

LifeLabs appreciates the opportunity to be your Laboratory Service Provider and look forward to introducing you to Launchpad for your patient results management.

Laboratory results are available in real time! This means that as soon as a laboratory result appears in our system, it will be available to you via i-Lablink™.

LifeLabs is moving to a new patient report portal in Ontario called launchpad. This new portal provides advanced report management to view, filter, sort print and observe trends in your patient records for efficient and informed decision making.

Launchpad offers secure access to your patient results and can be accessed from any desktop through a range of browsers.

Please contact the LifeLabs IT Service Desk at 1-800-465-6001


Lifelabs is working in partnership with EMR vendors to update the result delivery distribution technology for better integration of reports into the EMR.


We can be reached at  1-800-465-6001


If you are a healthcare provider and would like to obtain results via phone,  please contact your regional Customer Care Centre.

1-877-849-3637 (Ontario)

604-431-7206 or toll-free at 1-800-431-7206 (BC)

Are you a Patient?



LifeLabs helps support antimicrobial stewardship in select regions across Canada by producing antibiograms to compare susceptibility rates and track organism resistance. For complete reports by your community, please select your region below.
If you require antibiograms for communities outside of the provinces listed above, please check with the provincial ministry of health for more information

Expedited Results & Critical Alert Values

LifeLabs and other OAML Laboratories have agreed to a defined schedule of test results that must be communicated directly to physicians based upon the two result categories described below. These reporting limits have been defined specifically for a community laboratory environment and are based on published literature as well as laboratory experience. Laboratories have an obligation to communicate these abnormal results. The ordering physicians have the professional responsibility to provide the laboratory with contact information, which will allow direct communication of these results to the physician (or delegate providing coverage during absences). If we do not already have this information, please