Our technicians all wear required personal protective equipment and are trained on best practices, adhering to health protocols to ensure both your and their safety. Prior to visiting your home, employees disinfect testing bags, disinfect the inside of the vehicles, and change personal protective equipment after every patient’s home is visited.

We are currently offering blood and other specimen collection, and ECG and Holter services as part of our MyVisit™ service. There are some exceptions to the kinds of collections we can do, so please send us if your requisition and our program coordinator will be happy to provide you with more information.

We currently offer this service in select areas across Ontario. To find out whether your area is currently being served, please enter your postal code in the search box above.

You can choose the date and time of your appointment for a $80 per person fee.

If you require a home service for medical reasons and your healthcare provider has faxed in your requisition (along with a note requesting your visit) you can receive a subsidized home visit for a fee. To learn more click here.

Once you have submitted your requisition, our program coordinator will provide instructions to help you prepare for your visit and will advise you on the documents you need to have on hand.

The length of your visit will depend on the type and number of tests that you have. Appointments generally take between 15 – 30 minutes.

We accept debit as well as Visa and MasterCard as payment at the time of service. We will provide a payment receipt to you. At this time, we cannot provide a bill or an invoice.

Depending on your insurance policy, your insurance company may cover the cost of this service. Please contact your insurance company to find out if you are covered.

Depending on the test, your results will be processed within 24-48 hours. Your results will then be sent to your health care provider who will review them with you. You may also be able to view your results online using Lifelabs’ free results portal, by creating an MyResults account.

A technician will contact you within 7-10 days of receiving your requisition to let you know what time your appointment will be happening the next day.

If it has been more than 10 days, you can call our coordinators at 416-603-2446. We are currently experiencing higher than normal call volumes and responses to voicemails may be delayed.

Our subsidized program is experiencing higher than normal request volumes; this has increased the appointment waiting time.

A technician will contact you within 7-10 days of receiving your requisition to let you know what time your appointment will be happening the next day.