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December 6, 2023

LifeLabs Proudly Presents 2022 Community Report: "Committed to Care"

Toronto, Ontario Dec. 6, 2023– LifeLabs, Canada’s leading provider of medical diagnostic services, is proud to unveil the 2022 Community Report titled “Committed to Care.” This report highlights the incredible journey of our dedicated team over the past year, exemplifying our dedication to the health and well-being of Canadians. 

“Committed to Care” is a testament to LifeLabs’ core values, emphasizing our unwavering commitment to creating a positive impact on society and our colleagues. This comprehensive report showcases the remarkable accomplishments of the LifeLabs team in 2022 and how our people make great things happen, empower and celebrate each other, energize and support our communities, build and sustain innovation, and reach out and care for our customers.

In the words of our President and CEO, Charles Brown, “Our people are what make LifeLabs a great place to work. In 2022, when we received recognition as one of the most trusted brands in health diagnostics in Canada, it was a testament to the trust Canadians have in our exceptional team. It’s why we’ve put significant effort into honouring and celebrating our people in this year’s Community Report. It is truly their dedication, agility, and tenacity that make us a stronger and more elevated organization.”

Key highlights from the report include:

  • Fostering a Culture of Support and Recognition: LifeLabs celebrated various milestones, nurturing a culture that appreciates and supports our team. 
  • Investing in Communities: In 2022, LifeLabs continued to support local initiatives, making a tangible difference in the communities we serve.
  • Pushing the Boundaries of Innovation: The report delves into the innovative strides made in healthcare, ensuring Canadians have access to state-of-the-art medical solutions.
  • Unwavering Commitment to Customer Care: LifeLabs’ commitment to providing top-tier care and service to our valued customers across Canada is evident in our stories.
  • Diversity, Equity, and Inclusion (DEI) Initiatives: LifeLabs’ commitment to fostering diversity and inclusivity within our organization continues to grow. 

We invite you to join us in celebrating a year of achievements and dedication! Explore the complete “Committed to Care” report here.

For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT


    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).