Skip to main content
Woman does analyze in a laboratory
May 2, 2024

Notice of Commencement of Employee Job Action at LifeLabs

Toronto, Ontario. May 2, 2024 – LifeLabs and the Ontario Public Service Employees Union (OPSEU) Local 389 in Barrie are currently negotiating a new collective bargaining agreement. Employees at some LifeLabs Patient Service Centres (PSCs) belonging to the bargaining unit have decided to take job action as of May 2, 2024.

LifeLabs is committed to open, constructive, and respectful negotiations with OPSEU Local 389 to reach a fair and mutually beneficial agreement. We respect the negotiation process and the rights of our employees to pursue their interests. We remain open to further discussions and will continue to work diligently with OPSEU to find a resolution that is fair and aligned with the values of our organization.

As a trusted partner in the healthcare journey of millions of Ontarians, we remain committed to providing our customers with reliable access to care. We do not know how long the job action will last, but we have put plans in place to mitigate the impact this action will have on our operations and customers. Most LifeLabs PSCs will remain open, and laboratories will continue functioning as usual. However, some PSCs will be closed due to job action.

We ask that customers visit https://locations.lifelabs.com for the most up-to-date location information. If you would like to reschedule an appointment, please visit https://mycarecompass.lifelabs.com/ or call 1-877-849-3637 to speak to a LifeLabs customer care representative.

For media inquiries, please send an email to Media@LifeLabs.com



For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT

    Ontario

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).