All of our patients have the right to
- To be treated with dignity and respect
- To be free from discrimination and harassment.
- To receive appropriate, accessible and equitable care.
We will make every effort to accommodate requests supporting religious or cultural beliefs including the gender of staff members working with you or preserving your modesty and privacy.
For transgender individuals, we will ensure that we address you in accordance with the gender to which you identify. As some of our tests are at the cellular or molecular level, it maybe necessary to ask for your sex at birth to ensure accurate test results.
Every effort has been taken to ensure our facilities are accessible by individuals with different needs. This includes developing special programs such as :
For rush results (NAAT within 12 hours and PCR within 24 hours)
Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)
MyVisit Pre-departure testing offers:
The MyVisit fee is $80 per person.
Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).
Please note that face masks are mandatory at all times at all of our locations to ensure the health and safety of all customers and employees.
Please inform staff if you are unable to wear a mask due to a medical condition.