All of our patients have the right to
- To be treated with dignity and respect
- To be free from discrimination and harassment.
- To receive appropriate, accessible and equitable care.
Cultural and Gender Sensitivity
Across LifeLabs we are committed to ensuring excellent care. This includes fostering a healthy and positive environment that respects the dignity and diversity of each member of the community.
Religious or Cultural Accommodation
We will make every effort to accommodate requests supporting religious or cultural beliefs including the gender of staff members working with you or preserving your modesty and privacy.
Transgender Patients
For transgender individuals, we will ensure that we address you in accordance with the gender to which you identify. As some of our tests are at the cellular or molecular level, it maybe necessary to ask for your sex at birth to ensure accurate test results.
Special Needs
Every effort has been taken to ensure our facilities are accessible by individuals with different needs. This includes developing special programs such as :
Accessibility programs and policies
If you require special assistance or accommodation, please
