Skip to main content
lifelabs accessibility 2019
October 15, 2019

LifeLabs is the first lab in Canada to become Accessibility Certified

At LifeLabs, we are committed to making our labs accessible to everyone. This year, we are tremendously proud to announce that LifeLabs is the first lab in Canada to become Accessibility Certified by the Rick Hansen Foundation (RHF).

The Rick Hansen Foundation Accessibility Certification (RHFAC) is a rating system that measures the level of meaningful access beyond building code and is based upon the holistic user experience of people with varying disabilities affecting their mobility, vision, and hearing.

Earlier this year, LifeLabs participated in the RHFAC pilot program in BC to evaluate the level of meaningful access in our laboratories and patient service centres and to highlight accessibility challenges and recommendations.

“As Canada’s largest community lab, it’s critical that our services are accessible to every Canadian,” says Louise Nagy, National Director of Community and Environmental Sustainability at LifeLabs. “The certification is a reflection of our commitment to providing meaningful access to our patients as well as our employees.”

LifeLabs received a formal acknowledgement as ‘RHF Accessibility Certified’ for all ten locations that participated in the pilot.

“I encourage every organization to take part in this certification process,” adds Louise. “It’s an eye-opening experience to the challenges that are sometimes overlooked. I certainly learned a lot throughout the experience and I am proud that we are working to bring accessible-minded designs to all of our new locations and will continue to implement this practice now and into the future.”

Patients are able to book appointments at one of the eight Accessibility Certified LifeLabs locations across the Lower Mainland:

Learn more about the Accessibility Certification on the Rick Hansen Foundation website.

For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT

    Ontario

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).

Your health & safety is important to us

Please note that face masks are mandatory at all times at all of our locations to ensure the health and safety of all customers and employees.

Please inform staff if you are unable to wear a mask due to a medical condition. 

Thank you for your cooperation!