ATTENTION TRAVELLERS: FlyClear™ by LifeLabs migrated to a new portal on December 14, 2021.
If you are looking to register for travel-related COVID testing or access your FlyClear results, here.
Rush 12h NAAT
Results available in just 12 hours*
Only available at 30 Intl Blvd. (ON) and Russ Baker Way (BC).
Only available at 30 Intl Blvd. (ON) and Russ Baker Way (BC).
FlyClear™ by LifeLabs® is proud to offer Rush 12h NAAT service for individuals looking for faster COVID-19 test results. Our premium Rush 12h NAAT service delivers results within 12 hours*, allowing you to travel with peace of mind.
*Note: If your sample tests negative for COVID-19, your results will be available within 12 hours.
Rush 12h NAAT service is only available at 30 International Blvd., Etobicoke, ON and Russ Baker Way, Richmond, BC.
*Note: If your sample tests negative for COVID-19, your results will be available within 12 hours.
Rush 12h NAAT service is only available at 30 International Blvd., Etobicoke, ON and Russ Baker Way, Richmond, BC.
RUSH 12H NAAT FOR ACTIVE INFECTION
The molecular COVID-19 swab test uses nucleic acid amplification test (NAAT) technology to detect genetic information from the virus. If present, it indicates an active infection.
$200 + Tax
Please note: If you opt for this service, you will be required to pay $150 at checkout and a $50 rush fee after you arrive at 30 International Blvd. (ON) or Russ Baker Way (BC).
$200 + Tax
Please note: If you opt for this service, you will be required to pay $150 at checkout and a $50 rush fee after you arrive at 30 International Blvd. (ON) or Russ Baker Way (BC).
How it works?
FlyClear™ by LifeLabs® is proud to offer a convenient and quick Rush 12h NAAT in five simple steps!
FAQs
1)
What is NAAT?
A Nucleic Acid Amplification Test (NAAT) is a type of viral diagnostic test that detects the presence of genetic material (nucleic acids) of SARS-CoV-2, the virus that causes COVID-19. The NAAT process involves making copies of the virus’s genetic material, if any is present in an individual’s specimen. NAAT can detect very small amounts of SARS-CoV-2 genetic material in a specimen, making this test highly sensitive for diagnosing COVID-19.
Labs use different methods to amplify nucleic acids and detect the presence of virus in specimen. For e.g., Reverse transcription polymerase chain reaction (RT-PCR), Transcription mediated amplification (TMA), Loop-mediated isothermal amplification (LAMP) etc.
2)
What is the difference between standard COVID-19 PCR/NAAT swab testing v/s Rush 12h NAAT offered by LifeLabs?
COVID-19 PCR /NAAT swab testing: This test uses Polymerase Chain Reaction (type of NAAT) for detecting COVID-19 virus in a sample. Results are available within 48 hours and the price is $150+ applicable tax per test.
Rush 12 NAAT swab testing: This test uses Transcription Mediated Amplification (type of NAAT) for detecting COVID-19 virus in a sample. Results are available in 12 hours and the price is $200+applicable tax per test.
Note: If you opt for this service, you will be required to pay $150 at checkout and a $50 rush fee after you arrive at 30 international Blvd (ON) or Russ Baker Way (BC). Only if the sample tests negative, the results will be available within 12 hours.
3)
Which countries accept NAAT?
Certain destinations like the US, UK and South Korea accept Nucleic Acid Amplification Test (NAAT) for travel purposes. Travel requirements change frequently, and it is the responsibility of the traveller to check the COVID-19 Screening requirements of the destination before ordering a Rush 12h NAAT. For more information on COVID-19 screening requirements, visit https://www.iatatravelcentre.com/world.php
4)
What type of COVID-19 test will be performed?
The COVID-19 swab test is a nucleic acid amplification test (NAAT) that detects COVID-19 infection at the time of the test. The test uses a sample collected from the individual’s nose, using a non-invasive swab that goes approximately 1 cm into the nostril. The test does not indicate if the individual had COVID-19 infection in the past.
5)
What is the difference between getting a COVID-19 swab test through FlyClear™ v/s my provincial healthcare system?
FlyClear™ offers Rush 12h NAAT by appointment and aims to deliver the results necessary for your travel destination within 12 hours of your appointment, to ensure you get your results within the time window required by your destination country. The provincial healthcare system does not provide a physician letter and does not accommodate testing for travellers.
Please Note
If your sample tests negative for COVID-19, your results will be available within 12 hours.
6)
Does getting tested guarantee that I do not have COVID-19?
7)
How much does the test cost and what does it cover?
A Rush 12 test through FlyClear costs $200+ applicable tax per test. This includes the appointment at 30 International Blvd (ON) or Russ Baker Way (BC) for sample collection and your test results.
Please note: You will be required to pay $150 at checkout and a $50 rush fee after you arrive at 30 International Blvd (ON) or Russ Baker Way (BC).
9)
How do I order a test for multiple travellers?
You will need to complete the screening, ordering and purchasing process individually for each traveler who requires testing.
Please note: You must input information EXACTLY as it is laid out on your passport. If the information is not entered correctly, the traveler accepts the risk of the destination travel authorities rejecting their documentation.
10)
I entered the wrong information while completing the order form. How do I update my form/ test requisition?
At this time, the customer does not have the ability to update the information entered during the order process. Customers will need to generate a new order with the correct information. Customers will need to request a refund (see refund process) and generate a new order with the correct information.
LifeLabs/ the FlyClear™ locations will NOT be able to correct your information for you at this time.
11)
How do I request a refund?
Refunds will be available up until the time of sample collection. In addition, LifeLabs will provide a refund if LifeLabs is unable to deliver your test result within 12 hours after your sample collection, or if the test result is ‘invalid’ or ‘indeterminate’.
To request a refund, please return to your original order confirmation email and click the secure link. You will be required to enter the password you created when you ordered your test. From there, you will see a button to request a refund. Refunds will be returned to the credit card used for purchase.
Once you submit a request for a refund, your requisition will automatically be cancelled and will not be accepted at your appointment.
Please note: It can up to 4-6 weeks for refund requests to be processed and issued.
If your sample tests negative for COVID-19, your results will be available within 12 hours.
1)
Where can I book my FlyClear COVID-19 testing appointment(s)?
Rush 12h NAAT is only available at 30 International Blvd, Etobicoke, ON and Russ Baker Way, Richmond, BC. Please click here to book an appointment.
3)
What do I need to bring to my FlyClear™ appointment(s)?
You MUST bring a printed copy of your COVID-19 lab test requisition(s) to your FlyClear appointment(s). You can NOT use your phone to show the requisition(s) or email the file(s). All requisitions for all tests for their respective travelers MUST be printed and brought to appointment(s) with the traveler(s).
Please bring your passport to your FlyClearTM appointment. LifeLabs staff will use this to confirm your identity and to check that your registration information matches your passport.
Note: If you do not bring in your passport, LifeLabs staff will require an alternate photo ID (with date of birth) to confirm your identity.
4)
How do I get my requisition?
Immediately following purchase confirmation, you will receive an email with a secure link to access your personalized testing requisition(s). If you have multiple travellers you purchased tests for, you will receive multiple emails. Please ensure to print off all testing requisition(s) for every traveller for every test(s) purchased.
1)
How do I see my test results?
FlyClear™ aims to deliver your COVID-19 test results within 12 hours of your collection appointment. You will receive an email with a link to access your test results. Please ensure to read all your documentation CAREFULLY. The traveler is responsible for understanding their results and the implications for travel.
Link to results will only be shared through the email access provided at the time of order creation. If your email address is being used to receive results of your relative, then you are deemed to have been obtained consent from the traveler to receive result link in your email.
1)
How my information will be kept confidential and secured?
At LifeLabs, we are committed to maintaining high standards of privacy, confidentiality and data security including the personal health information of our patients. This is fundamental to achieving our goal in providing enhanced patient care. LifeLabs has robust privacy policies, procedures and training that are in compliance with applicable privacy laws. We will only collect, use and disclose your personal information lawfully and responsibly in order to provide our services to you. Further information about LifeLabs Privacy can be found at https://lifelabs.com/privacy-policy/
FlyClear™ Customer Support
If you have any questions or require support, please contact our LifeLabs Customer Support Centre.
ON General Inquiries: 1-877-404-0637
Monday to Sunday 24/7.
Email: ContactUs@lifelabs.com
Monday to Friday 9am-5pm EST
