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LifeLabs featured in the Toronto Star
February 12, 2024

Why LifeLabs is on a mission to improve health care access

As Published in The Toronto Star Dec. 9, 2023

While Canada prides itself on a universal and publicly funded healthcare system, recent studies reveal significant challenges faced by millions of Canadians accessing primary physicians, which leads to delays in receiving essential health services. From emergency and non-emergency care to surgeries, specialist appointments, and diagnostic testing, barriers such as backlogs and long travel times persist.

Redefining Accessibility

Reports indicate that up to 41 per cent of adults have experienced difficulty in accessing diagnostic tests, often due to accessibility challenges. LifeLabs is addressing these issues by prioritizing convenience and ease of services for Canadians. They are redefining accessibility and placing consumers in control of their health journey, bringing diagnostic testing directly to Canadians’ doorsteps while ensuring reliable results and eliminating the wait times associated with traditional lab visits.

Don’t have time to head to a lab? Or you may be caring for a loved one who requires additional support. LifeLabs will come to you. MyVisit, LifeLabs’ service, offers unparalleled convenience by allowing medical samples to be collected or cardiac monitoring performed in the comfort of a customer’s home or any preferred location at a time that suits their schedule.

LifeLabs is already Canada’s highest volume provider of self-collection kit diagnostic services and is actively expanding its menu of offerings for at-home test kits for some of its diagnostic services to provide a tailored approach to individual needs and a personalized experience. At-home test kits provide a great option for those who are looking for convenient and timely access for their diagnostic needs or for those who live in remote and rural communities or geographic boundaries. LifeLabs’ state-of-the-art technologies and medical experts are in the background, meticulously analyzing your samples no matter how it is collected and delivered.

“Innovating healthcare means prioritizing accessibility through cutting-edge solutions without compromising on quality and the expertise of medical professionals,” says Charles Brown, President and CEO of LifeLabs. “We believe in personalized healthcare experiences that put the patient first, ensuring the highest standards while embracing the advancements that shape the future of medical care.”

LifeLabs is dedicated to elevating the standards of medical diagnostics, evident in the remarkable $41 million investment recently in state-of-the-art equipment. Their investment ensures that patients receive top-quality healthcare services and creates the capacity to support the future needs of Canadians.

The philosophy at LifeLabs is clear: Empowering Canadians to own their health journey. They actively support Canadians with knowledge and guidance, offering personalized, convenient healthcare options. LifeLabs strives to make healthcare simple and accessible, ensuring every Canadian can benefit from streamlined and tailored health services.


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    For rush results (NAAT within 12 hours and PCR within 24 hours)

    1. Order your FlyClear test and receive your FlyClear test requisition
    2. Book an appointment at a LifeLabs location below.
      • Bring your printed FlyClear requisition and Passport
      • Select your ordered Province’s Rush Test to start booking:
      British Columbia

      6084 Russ Baker Way
      Richmond near Airport

      COVID-19 PCR (24h) / Rush 12h NAAT


      6084 Russ Baker Way
      Richmond near Airport

      COVID-19 PCR (24h)
      Rush 12h NAAT
      Rapid Antigen (2h)

    Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

    1. Order your FlyClear test and receive your FlyClear test requisition.
    2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

    MyVisit Pre-departure testing offers:

    • COVID-19 PCR/NAAT swab testing
    • COVID-19 Antibody Blood (serology) testing

    The MyVisit fee is $80 per person.

    Pre-Departure testing

    Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).