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March 23, 2022

Update on OPSEU GTA Courier Job Action

LifeLabs and the Ontario Public Service Employees Union (OPSEU) will return to the negotiating table on Thursday, March 24. We are pleased that OPSEU accepted LifeLabs’ invitation to return to the negotiating table. LifeLabs remains committed to bargaining in good faith and we are hopeful that negotiations will move forward towards a reasonable and fair settlement.

LifeLabs will continue to remain operational throughout any job action. While there may be some disruption to our service levels, our goal is to provide Ontarians with continued access to services. We are taking all possible actions to minimize disruption to patients and health care providers.

We ask that patients visit www.locations.lifelabs.com for complete details on locations impacted by picketing. If you would like to reschedule an appointment, please visit https://mycarecompass.lifelabs.com or call 1-877-849-3637 to speak to a LifeLabs customer care representative.

For media inquiries, please send an email to Media@LifeLabs.com.



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    1. Order your FlyClear test and receive your FlyClear test requisition
    2. Book an appointment at a LifeLabs location below.
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    2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

    MyVisit Pre-departure testing offers:

    • COVID-19 PCR/NAAT swab testing
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    The MyVisit fee is $80 per person.

    Pre-Departure testing

    Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).