As of July 28, 2025, the Trail Health Centre Laboratory operated by Interior Health (IH) is closing. This change is being made by IH to make the best use of their laboratory staffing resources in Trail and improve laboratory testing for patients who present to the Kootenay Boundary Regional Hospital (KBRH) emergency department and patients admitted to the hospital who require laboratory testing.
Outpatient lab services will transition to the LifeLabs Patient Service Centre (PSC) located at Waneta Plaza (8100 Hwy 3B, #235) in Trail. We are open from Monday to Friday, 7:00 a.m. to 3:00 p.m. and patients can walk-in or book an appointment online at https://appointments.lifelabs.com or by phone at 1-800-431-7206. Interior Health will be contacting healthcare providers and patients directly over the coming weeks to help with this transition.
All patients who visit LifeLabs will have access to MyCareCompass (https://mycarecompass.lifelabs.com), a free, secure portal that can be used to manage appointments and view lab results online.
Since first opening our Trail LifeLabs location in 2023, we’ve been honoured to serve this community in partnership with Interior Health. We will be working closely with Interior Health to ensure a smooth transition for patients and healthcare providers. We look forward to continuing to provide reliable, efficient, and trustworthy services for the community of Trail.
To learn more, visit www.LifeLabs.com or call our contact centre at 1-800-431-7206.