In advance of your visit, we suggest discussing what will happen during the appointment without focusing on the unpleasant or painful aspects of the procedure. We have prepared some visual supports to help you in these conversations and also encourage you to bring tools and toys to your visit.
Visually demonstrating what will happen during a lab visit can help clarify the procedure, establish predictability to reduce anxiety, decrease frustration and help the patient cope more effectively during the experience.
You can use the following printable storyboards to demonstrate what to expect during a visit to one of our Patient Service Centres. You can also request these resources when working with a member of our Client Services Team to tailor your experience.
Tools and Toys
Bringing distraction tools and toys can help comfort and entertain the patient during the procedure. We encourage you to bring the following items to your visit:
- Portable game device to play videos or music
- Favourite toy or stuffed animal
- Visually stimulating or tactile toys (colourful toys, vibrating toys, etc.)