
Patient Centred Care
Serving Patients with Autism
Accessibility
Cultural and Gender Sensitivity
Safe and Respectful Environment
- Ridiculing, taunting, belittling, humiliating or insulting someone.
- Unwelcome sexual flirtation or advances.
- Refusing treatment from a healthcare provider because of their race, religion or accent.
Actions will be taken to address behaviours that present a safety risk to employees and/or patients. Verbal threats or physical acts of violence may result in removal from a facility and/or prosecution.
Patients FAQs
For rush results (NAAT within 12 hours and PCR within 24 hours)
- Order your FlyClear test and receive your FlyClear test requisition
- Book an appointment at a LifeLabs location below.
- Bring your printed FlyClear requisition and Passport
- Select your ordered Province’s Rush Test to start booking:
British Columbia6084 Russ Baker Way
Richmond near AirportOntario6084 Russ Baker Way
Richmond near Airport
Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)
- Order your FlyClear test and receive your FlyClear test requisition.
- Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)
MyVisit Pre-departure testing offers:
- COVID-19 PCR/NAAT swab testing
- COVID-19 Antibody Blood (serology) testing
The MyVisit fee is $80 per person.
Pre-Departure testing
Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).