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New Online Healthcare Provider Registration/Updates

August 20 2025
Effective July 14, 2025, all Healthcare Providers are encouraged to utilize the new online form when submitting new or updated client information.

We are pleased to announce the launch of a new online form designed for creating and updating client files.  Effective July 14, 2025, all Healthcare Providers are encouraged to utilize this online form when submitting new or updated client information.

To accommodate varying preferences, an updated national paper form has also been developed for those who prefer to submit via fax.  Both the online form and the printable paper version will be accessible on LifeLabs.com starting July 14th.

These new submission options are intended to streamline the process and ensure timely delivery of information to our client file teams, facilitating more efficient client file creation and updates.

Key Details:

  • Online Form Access:
    Available on our website’s main page under the “I’m a Healthcare Provider” header as seen below.
    It will also be listed under the Forms section where the current printable form is located.
  • Updated Paper Forms:
    Available on our website by clicking the link below
    Healthcare Provider Registration / Change of Information (Print to Fax)

Thank you for your cooperation as we streamline our client file submission process. If you have any questions or need assistance, feel free to contact our support teams at: 

ON- 1-877-849-3637

BC- 1-800-431-7206

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For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT

    Ontario

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).