Own your journey to better health.

Discover easily accessible and free resources to help guide you on your health journey.

Meet MyCareCompass

Booking appointments is only a first step on your health journey. And getting lab results back isn’t necessarily the last. With MyCareCompass, you’ll get access to one convenient online hub that has all the tools, resources, and information you’ll need to make sure your journey’s moving in the right direction.

More control

The way we think about our health has changed. So has the way we want to manage it. Our platform gives you a free, quick, and secure service that works on your schedule—whenever and wherever you need it to. And you can switch seamlessly between your phone, tablet, or computer to use it the way you want to use it.

More clarity.

Managing your health isn’t a simple case of waiting for one test result. You can access your results history along with more information about how the tests work, what they monitor, and why your doctor may have ordered them. That way, you’ll gain added insights about your unique health journey to better understand the path it’s taking

More convenience.

No one makes the journey alone. With the ability to share reports directly with other registered users, you can give family members visibility into your own journey or access their information if you’re a caregiver. And when it’s time to discuss the results, you can book the appointment you need with your doctor without leaving the portal.

Every step of the journey in one spot

Book your lab visits

Schedule and manage appointments at your nearest LifeLabs location

View lab results online

Secure results are available within 48 hours from participating labs

See virtual doctors

Set up new appointments with one of our partners

Share reports with others

Connect with registered family members who help monitor your health

It’s your journey. Get clear direction on your roadmap to better health.

Signing up only takes a few minutes

Follow the steps below to register for an account

  1. Go to ON.MyCareCompass.LifeLabs.com.
  2. Select ‘Create an Account.’
  3. Enter your name, phone number, address, and province.
  4. Type in your email address as your ‘Username.’
  5. Create your ‘Password.’
  6. Select ‘Verify Email’
  7. Click the activation link in the email you received.
  8. Follow the on-screen prompts and log in for the first time.
  9. Click ‘Register my Account’ on the Dashboard after logging in and follow the prompts.

If you register the lab visit number you received from PSC staff, you can view your latest results online from your account when they’re available.
  1. Click ‘My Account’ then ‘Account Settings.’’
  2. Click ‘Add or Remove Account Registrations’ then ‘Add Another Person.’’
  3. Select yourself or family member from the options, then click ‘Next.’’
  4. Enter your Name, Date of Birth, Ontario Health Card Number , and lab visit information.*’
  5. Click ‘Save.’
    1. *This must exactly match the information on file with the lab, and the date of the visit must be within the last 30 days

Enter your lab visit numberEnter your lab visit number
If you have any questions or require support, please contact our Customer Support Centre.
General Inquiries: 1-877-849-3637 | support@on.mycarecompass.lifelabs.com