Introducing MyCareCompass

Coming Soon: A new way to view results,
book appointments and navigate your health journey.
My Compass Logo is a digital health portal that allows you to access insightful information to guide your health journey.
Coming Soon: A fresh look with new and improved features to bring you a digital experience, designed with you in mind.
My Compass Logo is a free and secure service for all registered users.

With a account, you can:

How Canadians interact with their health has continued to shift over the last decade. We know you’re looking for a quick and convenient solution that works around your schedule. brings exciting changes, and soon, new features to better serve you.



How do I access ?

If you already had a my results account, there’s no additional action required! Your account has automatically updated, simply sign into with your existing my results log-in credentials. If you don’t remember your my results password, click on the ‘Forgot Password’ link on the Login page.

User-friendly experience

brings a new and improved dashboard that pulls relevant insights to the forefront of your account.

This includes upcoming appointments, recent reports and soon, electronic requisitions from your doctor.

We’ve also made improvements to the overall usability of the portal, so you can seamlessly go from your phone, tablet, or computer with ease.

View MyCareCompass Dashboard



Health insights you understand

With a account, your results are easy to understand. Results are visualized for easy viewing and analysis. You can view result ranges over a period of time, see where you stand, and access your test history.

Having trouble understanding what you’re seeing? You can learn more about your test and results in language you understand, integrated into your portal. As your trusted partner in care, our goal is to empower you to lead healthier lives and to equip you with the tools and information you need to guide your health journey.

View My Health Insights

How to register for an account

For help getting started, please see the links below:

Appointments

  • Any appointments from my results are still active and can be viewed in .
  • New appointments must be made with
  • To minimize your wait time at LifeLabs patient service centres, we recommend booking an appointment or saving your spot before arriving at the lab. First find your preferred location and then use the Book Appointment or Save My Spot™ buttons.

Save My Spot

  • Save My Spot is a LifeLabs online check-in service to reduce your wait time when you arrive at a selected patient care centre. With Save My Spot, you can wait where you want!
  • Visit or Save My Spot! to find the location you want to visit.
  • If the location is open and supports the Save My Spot  service, you will see the ‘Save My Spot’ button.
  • Click the Save My Spot button and enter in your information..
  • Click “Check In”. Your spot is now saved! Mind your wait time and come in close to when your time is up!
  • Please check-in with the patient service centre staff when you arrive

Viewing Reports Online

  • To view lab reports and results online, you must register your Ontario LifeLabs visit.
  • You must be 18+ and have visited a participating Ontario LifeLabs within the last 30 days.
  • You will need to enter your personal information and information about your LifeLabs visit.
  • Report registration requires that patient information must match exactly with the information on file with LifeLabs.

FAQs

We’re here to help. If you have any questions about these changes, or anything else related to My Care Compass logo ,
please visit our Frequently Asked Questions page.


Customer Support

If you have any questions or require support, please contact our Customer Support Centre.

General Inquiries:  1-877-849-3637

support@on.mycarecompass.lifelabs.com