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Trail BC PSC LifeLabs
November 8, 2023

LifeLabs, Canada's Leading Medical Laboratory, Expands to Trail B.C. with a Brand-New Location

Burnaby, British Columbia. Nov. 8, 2023 – LifeLabs, Canada’s leading provider of medical diagnostic services and recognized as the most trusted brand in health diagnostic services by Canadians, is thrilled to announce the upcoming grand opening of its new Patient Service Centre (PSC) in Trail, British Columbia.  

“The opening of our new PSC in the Kootenay region is a significant occasion for us and the communities we serve,” said Charles Brown, President and CEO of LifeLabs. “This exciting expansion will enhance access to timely healthcare and provide a much-needed resource for the community. We are eagerly looking forward to meeting and serving the community, forging new relationships, and positively impacting the overall healthcare landscape in the region.” 

LifeLabs’ Trail PSC will be located in the Waneta Plaza at 8100 Hwy 3B and will offer medical specimen collection and cardiac services. To accommodate customers’ busy schedules, the Trail PSC will operate from 7:00 a.m. to 3:00 p.m., Monday to Friday, offering both appointment and walk-in options. All LifeLabs customers have access to MyCareCompass, a convenient digital health portal that allows customers to view results, book appointments and navigate their health journey free of charge.

For over 60 years, LifeLabs has served the diagnostic healthcare needs of residents across British Columbia. LifeLabs’ collection centres welcome over 20,000 customers daily in British Columbia, and our seven laboratories process approximately 150,000 tests every day to deliver reliable results to our customers from across the province.

LifeLabs is working on final preparations and will soon announce the grand opening date for the new Trail PSC.  

For more information about LifeLabs locations and services, please visit 

About LifeLabs

LifeLabs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease. We support 20 million patient visits annually and conduct over 100 million laboratory tests through leading edge technologies and our 6,500 talented and dedicated employees. We are a committed innovator in supporting Canadians to live healthier lives, operating Canada’s first commercial genetics lab, and the country’s largest online patient portal, with more than 5 million Canadians receiving their results online. LifeLabs has been named one of Canada’s Best Employers (2021, 2022 and 2023) and Best Employers for Diversity (2022 and 2023) by Forbes and recognized for having an award-winning Mental Health Program from Benefits Canada. LifeLabs is 100% Canadian owned by OMERS Infrastructure, the infrastructure investment manager of one of Canada’s largest defined benefit pension plans. Learn more at 

Media Contact: LifeLabs Media Team |

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