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January 12, 2024

LifeLabs Celebrates Milestone with Grand Opening of New Patient Service Centre in Trail, B.C.

Trail, B.C., January 12, 2024– LifeLabs proudly celebrated the grand opening of our Trail Patient Service Centre (PSC) located on the second floor of Waneta Plaza at #235 – 8100 Hwy 3B. The ribbon cutting ceremony, attended by the Honourable Katrine Conroy, Minister of Finance and MLA for Kootenay West, and Her Worship Colleen Jones, Mayor of Trail, marked a significant moment for the community.

“LifeLabs has responded to the call for improved access to lab services, furthering the well-being of our community,” said the Honourable Katrine Conroy, “The collaboration between LifeLabs and Interior Health Authority is a positive step towards ensuring accessible and quality healthcare service for all residents.”

Across BC, LifeLabs provides nearly 70% of the outpatient medical lab services under contract with the BC government. With nearly all services covered by the BC Medical Services Plan (MSP), LifeLabs is providing British Columbians with greater access to accessible and community-based lab diagnostics healthcare services for all residents. 

“We are thrilled to welcome LifeLabs to Trail, as they provide essential healthcare services,” said Mayor Colleen Jones. “LifeLabs’ dedication to providing barrier-free access to lab service is commendable and will undoubtedly enhance Trail’s overall health and wellness.”

“The opening of Trail PSC represents our ongoing commitment to delivering high-quality, accessible healthcare services,” said Erica Zarkovich, Sr. Vice President of Government Markets at LifeLabs. “We are proud to work with Interior Health Authority and the Ministry of Health to address a need for vital lab services and contribute to Trail residents’ well-being and appreciate the community’s support.”

Key Features of Trail PSC:

– Operating from 7:00 am to 3:00 pm, Monday to Friday

– Majority of services covered by MSP

– Barrier-free access to lab services, Holter monitoring, ECGs and Ambulatory Blood Pressure Monitoring

– Walk-in and appointment-based services

LifeLabs customers will have access to MyCareCompass, a user-friendly digital health portal offering features such as result viewing, appointment booking, and personalized health navigation – all at no additional cost.

With a commitment to serving over 5.1 million patients annually in BC, LifeLabs extends its reach through 128 collection centres and conducts testing in seven state-of-the-art laboratories across B.C., processing more than 38 million tests each year.


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