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February 13, 2020

How can I delete my all my records with LifeLabs?

LifeLabs has a legal obligation to retain medical records, and as such, cannot delete results from our core systems.  

LifeLabs can delete any information we have collected as part of your online account creation.  We can delete your my results (Ontario) or my eHealth (British Columbia) and appointment booking account as well as any information collected as part of the creation of your account.

Ontario: To request that your my results account be deleted, please contact 1-844-379-2398.

British Columbia: To request that your my eHealth account be deleted, please contact 1-888-522-7758.