Community Report 2024 / 2025

Empowering Healthier Canadians

FOR OVER 60 YEARS

 

Letter from our
President and CEO

At LifeLabs, we take pride in leading innovation in a rapidly evolving industry. Serving millions of Canadians is a privilege and responsibility, and maintaining their trust requires us to continually raise the bar. Our annual Community Report offers that opportunity to celebrate our shared purpose that guides us, our people who power us, and the positive impact we create across Canada.

Read More

Letter from our President and CEO

At LifeLabs, we take pride in leading innovation in a rapidly evolving industry. Serving millions of Canadians is a privilege and responsibility, and maintaining their trust requires us to continually raise the bar. Our annual Community Report offers that opportunity to celebrate our shared purpose that guides us, our people who power us, and the positive impact we create across Canada.

Read More

OUR CUSTOMERS

LifeLabs puts our customers first in everything we do.

Team

OUR PEOPLE

Our people reflect the best of Canada; driven by a shared belief in equitable access to quality healthcare.

Team

OUR COMMUNITIES

At LifeLabs we live, work, and believe in Canadian communities.

Team

LifeLabs by the Numbers

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Awards and Recognition

Our team members have created an organization that is anchored in shared values, motivated by caring, and passionate about empowering healthier Canadians. We are proud to share the numerous prestigious awards we have received this year, recognizing our purpose-driven culture and unwavering commitment.

Brand and patients

LifeLabs is Three-Time Winner of ‘Most Trusted’ Award by BrandSpark

Every day, LifeLabs teams bring compassion, expertise and commitment to customer care. The trust they earn has been recognized for the third time by Canadians, who voted LifeLabs the most trusted brand in diagnostic services in BrandSpark’s annual national survey.

LifeLabs Designated one of Canada’s Best Employers for Company Culture by Forbes

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LifeLabs’ Communications Team Receives 3rd Gold Quill Award

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LifeLabs Recognized for Strengthening Education in Northern Ontario

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LifeLabs Designated one of Canada’s Best Employers for Diversity for the 3rd Consecutive Year by Forbes

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LifeLabs Recognized as a Greenhealth Partner for Change for the 8th Consecutive Year by Practice Greenhealth

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LifeLabs ranked #5 in the Top 100 Healthcare Technology Companies by the Healthcare Technology Report

LEADERSHIP EXCELLENCE

Charles Brown, President & CEO, honoured with King Charles III Coronation Medal

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Charles Brown, President & CEO, named one of the Top 50 Healthcare Technology CEOs by The Healthcare Technology Report

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Suset Silva, VP, Culture, Communications & Engagement, named one of the Top 50 Women Leaders in Healthcare Technology by the Healthcare Technology Report

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Lawrence Mahan, SVP, Business & Consumer Markets, named one of the Top 25 Executives in Biotechnology by the Healthcare Technology Report