Patients are eligible for home collection and specimen pick up if they reside in a long-term care facility or if are unable to leave their home due to:

• physical immobility
• physical/mental hardship and/or pain
• public health risk of spreading communicable diseases such as rubella or chicken pox

Individuals are not eligible if they are:

• able to drive a motor vehicle
• able to arrange transportation for shopping, banking or other activities
• able and/or have returned to work

Requests for home blood collection and specimen pick up must be made by a heath care provider by completing these simple steps:

1.Complete a laboratory requisition form. Please indicate:

• Frequency of the mobile visit (e.g, 1/week)
• Duration of the service. (e.g. 1 month)

2. Phone or fax the Mobile Lab Regional Office listed below which is closest to the home of the patient.  

Once we receive the request well will notify the patient of the home visit date. Due to high volumes, an appointment for a home collection or pickup may take up to six weeks. Please note that only requests from physicians and healthcare providers are accepted and any changes to the lab requisition must come from the physician that placed the order. Requests for service from patients or family members will not be accepted. 

Some remote areas may not be covered by the service. Please call your closest Mobile Lab Regional Office to check service availability.

For a stat request requiring emergency, same-day collection, requests must be called into the appropriate Mobile Lab Regional Office by 11:30 a.m.

For qualifying individuals, there is a nominal fee for physician requested in-home lab service.

We are also pleased to offer mobile lab services for a long-term care residences and retirement homes.

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Home lab services may be order for a maximum of six months at a time. The service will automatically expire at the end of the duration stated in the physician order, or after six months. Service will also expire should the patient no longer meet the eligibility criteria. Please note that we are unable to request a renewal on a patient’s behalf.

The safety and well-being of all staff and patients is our top priority and we are committed to a safe, respectful and harassment-free environment.

Unwelcome behavior can include actions or comments that demean, offend, embarrass or isolate such as:

• Ridiculing, taunting, belittling, humiliating or insulting someone.
• Unwelcome sexual flirtation or advances.
• Refusing treatment from a healthcare provider because of their race, religion or accent.

Unfortunately, home services will be discontinued in the event:

• A patient refuses to have a specimen drawn
• A LifeLabs staff member feels verbally or physically threatened in any way by a patient, someone in the household, or a family pet
• The location of service has been assessed as unsafe for our staff