Privacy Policy
Enhanced patient care delivery depends on a relationship of trust between our clients and staff. At LifeLabs, we respect your rights to access your personal health information and we work to ensure that personal health information is kept confidential while in our care.
Access
You can access your results from the following provinces where LifeLabs operates:
Ontario and British Columbia
- You can access your results online by registering at:
- You can request hard copy of your results by submitting written request to our Privacy Office or by filling out the Access Request form
- You can also contact your ordering physician to obtain your results
Corrections
If you would like to request correction(s) to be made to your personal information/personal health information, please complete the form below.
Ontario and British Columbia
Saskatchewan
Please contact your physician to receive a copy of your test results. LifeLabs only provides collection services in Saskatchewan and does not process the samples.
Website Cookies
A note about the use of Web tools such as Cookies
Cookies are small files that a website or its service provider transfers to a computer’s hard drive through your browser (if permitted), enabling the site or service provider’s system to recognize your browser (e.g. Google Chrome, Internet Explorer, Firefox and Safari) and capture and remember certain information, such as your browser type and address of the website from which you arrived from.
This helps us understand your preferences based on previous or current site activity and it allows us to provide you with improved online services. We use cookies to temporarily store language and filter preferences on our site and web portals. This helps us understand visitor traffic to our sites, site interaction in order to offer a user-friendly experience and to recognize you when you return to our sites.
We may contract with third party service providers to assist us in better understanding our site visitors and record your browsing habits in order to improve our product and service offerings and customer service.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies by changing the settings in your browser. We note that if you turn cookies off, you will not have access to certain features on our sites that make your online experience more efficient and some of our services may not function properly.
Our Website may also use a technology called “tracer tags” or “Web Beacons”. This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors to our Website.