How To Order COVID-19 Antibody (Serology) Test

How To Order

COVID-19 Antibody (Serology) Test Panel

You are just four steps away from your COVID-19 Antibody results:

1

Pay for the
test online

2

Access personalized requisition from your email

3

Make an appointment at a select LifeLabs location

4

Get your results
in MyCareCompass

FOR FLIGHT CLEARENCE, visit LifeLabs.com/FlyClear, as the antibody test follows a different process for travelers.

Step 1

Pay for the test

You can pay online for the COVID-19 Antibody test panel. The cost for the test is $90. By clicking the pay for test button below, you will be taken to LifeLabs e-commerce store. Please select Ontario or British Columbia depending on your province.

Pay for Test in ON Pay for Test in BC

Step 2

Print personalized requisition from your email

You will receive your personalized requisition in the confirmation email after paying for the test online. This requisition will be personalized to your order, and is used by our staff to verify your online payment. Please print your requisition and bring it with to your appointment at a LifeLabs patient service centre.

Step 3

Make an appointment at a select LifeLabs location

An appointment is recommended for your COVID-19 antibody test panel, though walk-ins are welcome.
You must bring your printed requisition form to your chosen LifeLabs location.
Please Note: You received a link to your requisition form in the order confirmation email. You must print and bring this requisition with to your appointment for LifeLabs to collect and process your test.

BOOK AN APPOINTMENT

Step 4

Get your results

Most test results will be available to you within 4 business days of sample collection. Your test results will be available to you through MyCareCompass on LifeLabs.com. At your appointment you will be asked for your Health Card Number (HCN) or Personal Health Number (PHN). This information will only be used to make your test result available through MyCareCompass and not for billing purposes.

Questions? Contact Us

Healthcare Providers FAQs

Have a question or need clarification? We are here to help you find the answers you need, when you and your patients need it most.

General

Hematology

How do I get a medical consult on the results?

I ordered a blood film examination along with the CBC, but the blood film was not done. Why did this occur? My patient’s CBC showed platelet clumping and a platelet count could not be done. Is there a way to obtain a platelet count? My patient’s CBC was suggestive of thalassemia. What other test(s) can be done to make a definitive diagnosis of alpha or beta thalassemia trait?

How do I get a medical consult on the results?

The Medical/Scientific staff at LifeLabs welcomes consultations from all healthcare providers regarding:

general information about laboratory testing (utilization issues, appropriate tests to order)
the interpretation of specific results specific
questions or problems with testing

More information

I ordered a blood film examination along with the CBC, but the blood film was not done. Why did this occur?

The laboratory has defined a number of criteria for a blood film examination based on the CBC results. If these criteria are not met, then a blood film will not be done.

My patient’s CBC showed platelet clumping and a platelet count could not be done. Is there a way to obtain a platelet count?

Most platelet clumping occurs in EDTA collected specimens. To obtain a platelet count, specifically order another CBC to be done on a citrated specimen. This will often allow for a platelet count to be determined.

My patient’s CBC was suggestive of thalassemia. What other test(s) can be done to make a definitive diagnosis of alpha or beta thalassemia trait?

Hemoglobin fractionation (Hemoglobin electrophoresis) will allow for a diagnosis of Beta-Thalassemia trait , but a definitive diagnosis of alpha thalassemia trait requires genetic testing.

General

1 ) How do I get a medical consult on the results?

The Medical/Scientific staff at LifeLabs welcomes consultations from all healthcare providers regarding:

general information about laboratory testing (utilization issues, appropriate tests to order)
the interpretation of specific results specific
questions or problems with testing

More information

Hematology

1 ) I ordered a blood film examination along with the CBC, but the blood film was not done. Why did this occur?

The laboratory has defined a number of criteria for a blood film examination based on the CBC results. If these criteria are not met, then a blood film will not be done.

2 ) My patient’s CBC showed platelet clumping and a platelet count could not be done. Is there a way to obtain a platelet count?

3 ) My patient’s CBC was suggestive of thalassemia. What other test(s) can be done to make a definitive diagnosis of alpha or beta thalassemia trait?

Hemoglobin fractionation (Hemoglobin electrophoresis) will allow for a diagnosis of Beta-Thalassemia trait , but a definitive diagnosis of alpha thalassemia trait requires genetic testing.

How To Order

COVID-19 Antibody (Serology) Test Panel

1

2

3

4

FOR FLIGHT CLEARENCE, visit LifeLabs.com/FlyClear, as the antibody test follows a different process for travelers.

Step 1

Pay for the test

Step 2

Print personalized requisition from your email

Step 3

Make an appointment at a select LifeLabs location

Step 4

Get your results

Questions? Contact Us

Healthcare Providers FAQs

Question

Answer

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