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Healthcare Practitioners’ Survey

Every year, LifeLabs asks you how we can provide you with a better experience. The input you provide—along with feedback from hundreds of your peers—has helped us make improvements and investments that matter to you. With the LifeLabs’ 2017 Health Care Provider Satisfaction survey now open, we encourage you to once again tell us what we are doing well, where we can improve, how we can innovate to continue delivering high-quality laboratory services, and what educational needs you may have that we can support. The short survey should take you about 5 minutes to complete and up to 10 minutes if you wish to continue with the long survey. To take the survey, please visit www.lifelabs.com/HCPsurvey
Everyone who completes the short survey will be entered into a draw for the grand prize of $1000 and 8 secondary prizes of $500. Those who complete the long survey may receive additional cash rewards.
Survey closes October 23; see contest rules and regulations for more information.

Learn more details



For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT

    Ontario

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).

Your health & safety is important to us

Please note that face masks are mandatory at all times at all of our locations to ensure the health and safety of all customers and employees.

Please inform staff if you are unable to wear a mask due to a medical condition. 

Thank you for your cooperation!