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Taking the time to provide advice to patients who require regular elective testing in anticipation of the holidays in December will facilitate management and possibly patient safety. It is inevitable that some patients will generate results, such as INR, which indicate the need for therapy change. Communication of critical or alert level patient results has proven to be more difficult over the holiday period.
We recommend that patients who require elective testing to be advised to visit a LifeLabs patient service center (PSC) no later than Monday, December 21st .
Please note, LifeLabs PSCs will be closed on December 25th, 26th and January 1st. Some regional PSCs will be open a half day on December 24th or December 28th to provide patient access over the extended holiday weekend. To verify the PSC hours of operation over the holiday period, please call the Customer Care Center at 416-675-3637 or toll free 1-877-849-3637.

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Help protect yourself & others by wearing a mask

As recommended by Public Health Agency of Canada, we're asking all customers who can to wear a non-medical mask or face covering as an added safety precaution while in our patient service centres.

Thank you for your cooperation!