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Taking the time to provide advice to patients who require regular elective testing in anticipation of the holidays in December will facilitate management and possibly patient safety. It is inevitable that some patients will generate results, such as INR, which indicate the need for therapy change. Communication of critical or alert level patient results has proven to be more difficult over the holiday period.
We recommend that patients who require elective testing to be advised to visit a LifeLabs patient service center (PSC) no later than Monday, December 21st .
Please note, LifeLabs PSCs will be closed on December 25th, 26th and January 1st. Some regional PSCs will be open a half day on December 24th or December 28th to provide patient access over the extended holiday weekend. To verify the PSC hours of operation over the holiday period, please call the Customer Care Center at 416-675-3637 or toll free 1-877-849-3637.

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Your health & safety is important to us

Please note that face masks are mandatory at all times at all of our locations to ensure the health and safety of all customers and employees.

Please inform staff if you are unable to wear a mask due to a medical condition. 

Thank you for your cooperation!