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Customer Notification

Through proactive surveillance, LifeLabs recently identified a cyber-attack that involved unauthorized access to our computer systems with customer information.

You have received a notification because you were one of the customers whose lab test information from January 2016 was impacted.

We are very sorry this happened. As we manage through this issue, we remain focused on the best interests of our customers. 

On this page, you will find Frequently Asked Questions as well as steps you can take to protect your interests.


Do you have questions?

LifeLabs has activated a dedicated call centre to help answer your questions. Please contact our customer care line, Monday – Friday, 8 am – 8 pm EST, at 1-888-221-2082 to speak with an agent about the notification you received.