Appointment Booking Password Reset
Password Reset
If you need to change your password, please follow the step-by-step instructions outlined below.
- Please go to my results.
- Enter in the email address you use to log in and schedule appointments.
- Click on: Recover Password
- If you have a registered account with the email address you entered you will be presented with a screen informing you that an email has been sent with further instructions on how to reset your password.
- Please Note: password reset emails may not arrive immediately. In some cases, it might take up to six hours.
Do not send multiple password reset requests. Requesting a new password reset link will void any previous ones that have been emailed.
If you are still having difficulties resetting your password please click here.
Password Reset
If you need to change your password, please follow the step-by-step instructions outlined below.
- Go to https://secure.bc.myehealth.ca/#/ and click ‘Forgot your password or Account locked?’
- Enter your registered email address, and press SEND
- An email will be sent to your registered email address.
- **Please Note: password reset emails may not arrive immediately. In some cases, it might take up to six hours.
- Within 24 hours, open the “My ehealth Password Reset” email and click on the link provided
- Answer the security question that is displayed and press VERIFY
- Enter a new password for your account press SET PASSWORD
- Note: the password must not have been used previously and must contain a minimum of 8 characters including at least 1 capital letter and 1 number
- Go to https://secure.bc.myehealth.ca/#/ and login to your account using your new password
Do not send multiple password reset requests. Requesting a new password reset link will void any previous ones that have been emailed.
If you are still having difficulties resetting your password, please click here to access our online support form.
Password Reset
If you need to change your password, please follow the step-by-step instructions outlined below.
- Please go to my results.
- Enter in the email address you use to log in and schedule appointments.
- Click on: Recover Password
- If you have a registered account with the email address you entered you will be presented with a screen informing you that an email has been sent with further instructions on how to reset your password.
Do not send multiple password reset requests. Requesting a new password reset link will void any previous ones that have been emailed.
If you are still having difficulties resetting your password please click here.