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BC Patient Service Centres Closed for the Remainder of October 25, 2022

October 25 2022
Patient Service Centres in BC were closed at 2:30 PM today (October 25, 2022), due to an unplanned power outage that affected IT systems used to process testing.

Patient Service Centres in BC were closed at 2:30 PM today (October 25, 2022), due to an unplanned power outage that affected IT systems used to process testing. Power is now fully restored, and all Patient Service Centres will be returning to normal operating hours tomorrow.  

 

Appointments booked for this afternoon will be rescheduled to another time. Patients that visited a Patient Service Centre earlier today may experience a minor delay in their results. 

 

We apologize for the inconvenience.  If you have any questions, please contact our Contact Centre at 1-800-431-7206. 

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For rush results (NAAT within 12 hours and PCR within 24 hours)

  1. Order your FlyClear test and receive your FlyClear test requisition
  2. Book an appointment at a LifeLabs location below.
    • Bring your printed FlyClear requisition and Passport
    • Select your ordered Province’s Rush Test to start booking:
    British Columbia

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h) / Rush 12h NAAT

    Ontario

    6084 Russ Baker Way
    Richmond near Airport

    COVID-19 PCR (24h)
    Rush 12h NAAT
    Rapid Antigen (2h)

Pre-Departure testing now available from the comfort of your home with MyVisit (Currently Greater Toronto Area only)

  1. Order your FlyClear test and receive your FlyClear test requisition.
  2. Book your Home Visit appointment with the MyVisit portal or, if your flight is within the next five days, contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST)

MyVisit Pre-departure testing offers:

  • COVID-19 PCR/NAAT swab testing
  • COVID-19 Antibody Blood (serology) testing

The MyVisit fee is $80 per person.

Pre-Departure testing

Book your appointment online here. If your flight is within the next five days and you have received your FlyClear requisition, please contact a MyVisit coordinator 1-416-993-9579 (Monday – Friday, 9am-5pm EST).

Your health & safety is important to us

We ask that you please wear a mask at all of our locations to ensure the health and safety of all customers and employees.

Thank you for your cooperation!