COVID-19 Testing Solutions
for travellers

Pre-departure testing available in Ontario and British Columbia
New Pre-departure testing locations
ON: Ottawa, Oshawa, Hamilton, Guelph, Niagara, London, and across the GTA
BC: Victoria, Nanaimo, Abbotsford, Kelowna and across Metro Vancouver
New Pre-departure testing available from the comfort of your home with MyVisit (Available in the GTA only)
On-arrival testing available in BC, SK, and YT

FlyClear™ by LifeLabs® is proud to offer both Pre-Departure and On-Arrival COVID-19 testing for anyone needing to travel.

Pre-Departure Testing

As COVID-19 continues on, many airlines or countries now ask for proof of COVID-19 clearance within a specific timeframe or window. With FlyClear™ by LifeLabs®, you will receive your results within 48 hours*, allowing you to travel with peace of mind.
*Results are guaranteed to be delivered within 48 hours of sample collection for FlyClear™ and LifeLabs Locations within Ontario and British Columbia. The vast majority (~90%+) of PCR/NAAT FlyClear™ results are delivered within 24 hours.

On-Arrival Testing

FlyClear™ by LifeLabs® is proud to work alongside the Government of Canada, and Public Health authorities to provide convenient and efficient COVID-19 testing at no cost to eligible international travellers arriving in Canada.

FlyClear Customer Support

If you have any questions or require support, please contact our LifeLabs Customer Support Centre.

ON General Inquiries: 1-877-404-0637 

Monday to Sunday 24/7. 

ContactUs@lifelabs.com

ON (GTA) MyVisit (home test collection): 1-416-993-9579

Monday to Friday 9am-5pm EST

MyVisit@LifeLabs.com

BC General Inquiries: 1-877-313-4982 

Monday to Sunday 24/7. 

servicetravel.west@lifelabs.com

Please note:

  • For COVID-19 PCR/NAAT swab testing travelers are advised that they must coordinate an appointment time with the participating FlyClear locations listed on this page.
  • For COVID-19 Antibody testing if you cannot find an appointment slot online at your desired LifeLabs location, please call 1-877-313-4982 (Monday-Friday, 8am-6pm EST).
  • COVID-19 pre-departure testing is now available from the comfort of your home with MyVisit. Once you have received your FlyClear requisition, please click here to schedule your appointment or, if your flight is within the next five days, contact a MyVisit Coordinator at 1-416-993-9579 (Monday – Friday, 9am-5pm EST) to help schedule your visit. This service costs an additional $80 per person and currently only available in the GTA.

LifeLabs Customer Support Centre will do their best to slot you in to an appointment time that works for your testing window. If you cannot find available appointment time slot(s), we will gladly issue a refund. Please see our Refund process under the Payment section.