COVID-19 Testing Solutions
for travellers

Pre-departure testing available in Ontario and British Columbia
New Pre-departure testing locations
ON: Ottawa, Oshawa, Hamilton, Guelph, Niagara, London, and across the GTA
BC: Nanaimo, Abbotsford, Kelowna and across Metro Vancouver

On-arrival testing available in BC, SK, and YT

System Maintenance! / Maintenance du système

We will be performing maintenance on our system between 3:00 AM EST September 22nd – 8:00 AM EST September 22nd

Online ordering will be available again from 8:00 AM EST September 22nd onward./ L’application ne sera pas disponible entre 3:00 am et 8:00 am heures du matin le 22 sep

FlyClear™ by LifeLabs® is proud to offer both Pre-Departure and On-Arrival COVID-19 testing for anyone needing to travel.

Already Purchased Pre-Departure Testing and Looking to Book Your Appointment?
Please CLICK HERE to be redirected to the location finder
ATTENTION TRAVELLERS TO HONG KONG
See “Laboratory Accreditations” within the Pre-Departure FAQ section to download the certificate of accreditation required for your travel.

FlyClear Customer Support

If you have any questions or require support, please contact our LifeLabs Customer Support Centre.

ON General Inquiries: 1-877-404-0637 

Monday to Sunday 24/7. 

ContactUs@lifelabs.com

Monday to Friday 9am-5pm EST

BC General Inquiries: 1-877-313-4982 

Monday to Sunday 24/7. 

servicetravel.west@lifelabs.com

Monday to Friday 9am-5pm PST

Please note:

  • For COVID-19 PCR/NAAT swab testing travelers are advised that they must coordinate an appointment time with the participating FlyClear locations listed on this page.
  • For COVID-19 Antibody testing if you cannot find an appointment slot online at your desired LifeLabs location, please call 1-877-313-4982 (Monday-Friday, 8am-6pm EST).

LifeLabs Customer Support Centre will do their best to slot you in to an appointment time that works for your testing window. If you cannot find available appointment time slot(s), we will gladly issue a refund. Please see our Refund process under the Payment section.