COVID-19 Updates

March 28th, 2020: Message from our CEO

As the world changes every day with the spread of the coronavirus (COVID-19), our thoughts have been with those affected by the virus and the health care workers who are continuing to serve at the frontlines of this pandemic. Like many, we want to do our part to help, and that’s why we are stepping up as much as we can to be part of the solution. Read more


We’re supporting our communities in the fight against COVID-19 — providing access to essential diagnostic laboratory testing services, taking comprehensive measures to protect the health of our employees and customers, and redeploying lab resources to process COVID-19 test samples.

Patients please note: LifeLabs Patient Service Centres do not collect specimens for COVID-19 testing. If you are concerned that you may have the virus, please contact your local public health unit for more information on assessment and testing.

Infographic on COVID Health and Safety

Contact Us

Customer Care Centre:

  • British Columbia:1-800-431-7206
  • Ontario: 1-877-849-3637
  • Saskatchewan:1-888-333-0222

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