Book Your Telephone Appointment

If you do not qualify for a video consultation or you were unable to find a suitable time slot to meet the collection deadline, you can schedule a telephone consultation to assist you with your specimen collection.

How to schedule a telephone consultation?

To schedule a telephone consultation with one of our technicians to guide you through your collection by call, follow the steps below:
Call for Results


our LifeLabs Customer Support Centre
at 1-877-313-4982
pdf file


your Last Name and Order Id.
When will I get results?

Telephone Consultation

You will receive a call from the LifeLabs
technician on the date and time
of your appointment.
If you are unable to connect or need to reschedule, please call Customer Support at 1-877-313-4982.
LifeLabs also has alternate options to assist you with your specimen collection.