ATTENTION TRAVELLERS: FlyClear™ by LifeLabs migrated to a new portal on December 14, 2021.
If you are looking to register for travel-related COVID testing or access your FlyClear results, here.

Alternate Collection Options
1. Telephone Appointment
To schedule a telephone appointment with one of our technicians to guide you through your collection by call, follow the steps below:
1. Contact our LifeLabs customer support centre at 1-877-313-4982
2. Provide your Last Name and Order Id.
3. You will receive a call from the LifeLabs technician on the date and time of your appointment.
If you are unable to connect or need to reschedule, please call Customer Support at 1-877-313-4982.
2. In-person Appointment
Book an appointment at any ONE of the locations below for your sample collection.
Please bring the COVID-19 Home collection kit you received for your appointment.
In-person appointment locations
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Surrey – Shoppers Drug Mart #2222
7322 King George Blvd #100, Surrey, BC V3W 5A5, Canada -
Victoria – Shoppers Drug Mart #233
3511 Blanshard St, Victoria, BC V8Z 0B9, Canada -
Vancouver – Shoppers Drug Mart #2292
1295 Seymour St, Vancouver, BC V6B 6R4, Canada -
North Vancouver – Shoppers Drug Mart #2100
3260 Edgemont Blvd, North Vancouver, BC V7R 2P2, Canada -
Langley – Shoppers Drug Mart #258
22196 50 Ave, Langley, BC V2Y 0G7, Canada -
Vancouver – Shoppers Drug Mart #272
1125 Davie St, Vancouver, BC V6E 1N2, Canada -
Victoria – Shoppers Drug Mart #221
1212 Douglas St, Victoria, BC V8W 2E5, Canada -
Langley – Shoppers Drug Mart #2205
20159 88 Ave Bldg F, Unit 102, Langley, BC V1M 0A4, Canada -
West Vancouver (Park Royal Mall) – Shoppers Drug Mart #243
802 Main St, West Vancouver, BC V7T 2Y5, Canada -
Port Moody – Shoppers Drug Mart #2244
3215 St Johns St, Port Moody, BC V3H 2C9, Canada -
Nanaimo – Shoppers Drug Mart #2218
510 Fifth St Unit 102, Nanaimo, BC V9R 1P1, Canada -
Vancouver – Shoppers Drug Mart #2276
4590 Fraser St, Vancouver, BC V5V 4G7, Canada -
Surrey – Shoppers Drug Mart #2238
12080 Nordel Way, Surrey, BC V3W, Canada -
Russ Baker Way – FlyClear by LifeLabs
6084 Russ Baker Way, Richmond, BC V7B 1B4, Canada -
Burnaby – Shoppers Drug Mart #253
7155 Kingsway Unit 250, Burnaby, BC V5E 2V1, Canada -
Abbotsford – Shoppers Drug Mart #260
103-2051 McCallum Rd, Abbotsford, BC V2S 3N5, Canada -
Vancouver – Shoppers Drug Mart #202
2888 Granville St, Vancouver, BC V6H 1P1, Canada -
Vancouver – Shoppers Drug Mart #2130
8525 River District Crossing, Vancouver, BC V5S, Canada -
Richmond – Shoppers Drug Mart #2230
155-5555 Gilbert Rd, Richmond, BC V7C 0B9, Canada
Special Collection Service
If you did not qualify for a video consultation, contact our LifeLabs Customer Support Centre at
+1 877-313-4982 to arrange for an alternate collection service.