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Step 1: Get Your Patient Package

Email me a patient package


Step 2: Visit your healthcare provider

Once you have your patient package, you are ready to discuss your test options with your healthcare provider. Bring the package to your appointment, as it contains all the docutments you will need.


Step 3: Find a LifeLabs location

Use the location finder here.


Step 4: Book an appointment with us

Book online here, or call toll free in Ontario 1-877-849-3637, and 1-855-412-4495.


Step 5: Get your results online

Once your sample is received and processed, your test results will be sent to your healthcare provider. Please arrange an appointment with your healthcare provider to review the results.


Ontario Customer Care: toll free at 1-877-849-3637


British Columbia Customer Care: toll free at 1-800-431-7206

Genetics Helpline 1-844-363-4357 / Email:

Did you know that you can book your appointment online?

Book an Appointment