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Executive Team

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  • Sue Paish

    Chief Executive Officer

    As President & CEO of LifeLabs Medical Laboratory Services, Sue Paish leads the strategy and growth of Canada's largest provider of community laboratory testing services. Since 2012, Sue led the doubling of LifeLabs' market presence through two of the largest acquisitions in the Canadian diagnostics sector; with the successful integration of these acquisitions anticipated for mid- 2017. Sue has also led the development of material growth opportunities in new markets including genetics and digital health.

    Prior to joining LifeLabs, Sue was the CEO of Pharmasave Drugs (National) Ltd. where she was responsible for the strategic leadership of Pharmasave's over 460 community retail pharmacies across Canada. From 2000 – 2007, Sue was the Managing Partner at Fasken, one of Canada's largest law firms, where she grew the firm from one office to an international platform with nine offices on three continents, while inspiring a customer and community-centered culture.

    Sue is a recognized community and business leader and currently serves on the Boards of several leading community organizations including:  Governor, Vancouver Board of Trade; Director, Sauder School of Business Advisory Board; Director, CORIX Group of Companies; Member, Advisory Board of Guelph Family Health; and Director and Executive Committee member, The Business Council of British Columbia.

    Sue received her Queen's Counsel in 2000 and became a member of the Hall of Fame of Canada's Most Powerful Women in 2012. Sue has also been recognized as one of British Columbia's Most Influential Women, a Distinguished Alumnae from the UBC Law School, and was recently recognized with the 2016 YWCA Vancouver Woman of Distinction award.

    Sue earned her Bachelor of Commerce and Bachelor of Laws degrees from the University of British Columbia.

  • Akiko Campbell

    Chief Information Officer

    As Chief Information Officer, Akiko leads LifeLabs' information technology and e-health strategies. Leveraging two decades of system engineering and information technology experience, Akiko is responsible for ensuring that LifeLabs is a recognized industry leader for our innovation and investment in technology. In addition to being a key member of LifeLabs' Executive Leadership team, Akiko is also Chief Executive Officer of Excelleris Technologies Inc., a wholly owned subsidiary of LifeLabs.

    Prior to joining LifeLabs, Akiko spent eight years at Pacific Blue Cross, B.C.'s leading provider of private health insurance, where she was instrumental in designing and implementing one of the company’s largest organizational transformation programs. As a member of the IT senior leadership team, Akiko led Enterprise Architecture to transform legacy systems to state-of-the-art systems. Akiko also established the Innovation Centre to help IT drive technology-based innovation for increased customer satisfaction.

    Akiko holds a Bachelor of Arts (BA) in Linguistics from Keio University (Tokyo, Japan) and a Doctor of Philosophy (PhD) in Computing Science from Simon Fraser University.

  • Dr. Andrew Don-Wauchope

    Vice President, Clinical Services

    ​Dr. Andrew Don-Wauchope is Vice President Clinical Services for LifeLabs. He is responsible for Professional and Quality services of the national operations of LifeLabs. He is an experienced and respected endocrinologist and laboratory physician who provides critical medical leadership in strategy and business development while overseeing LifeLabs’ quality management and continuous improvement activities. His medical experience and perspective is instrumental in our continued efforts to innovate, grow and diversify LifeLabs.

    Prior to joining LifeLabs Dr. Don-Wauchope spent 26 years in medical practice, most recently as a Medical Biochemist with the Hamilton regional Laboratory Medicine Program. He has held leadership roles in professional medical associations and at McMaster University in Hamilton, Ontario. He continues to hold a role as professor in the Department of Pathology and Molecular Medicine at McMaster University. He has a research interest in laboratory utilization; the production, evaluation and implementation of evidence-based laboratory medicine guidelines; and has published more than 50 peer-reviewed papers.

    Dr. Don-Wauchope holds a Bachelor of Medicine & Bachelor of Surgery from the University of Witwatersrand in Johannesburg, South Africa; a Bachelor of Medical Science (Honours), Epidemiology and Biostatistics from the University of Cape Town; a Doctor of Medicine (MD) from the University of Edinburgh and is a fellow of the Royal College of Physicians of Edinburgh, South African Colleges of Medicine and the Royal College of Pathology.

  • Chris Carson

    Senior Vice President, Partner Relations

    As Vice President, Partner Relations, Chris is responsible for renewing and building relationships with governments across the country while enhancing LifeLabs’ external presence. Working closely with the CEO and other members of the executive team, Chris deepens relationships with LifeLabs’ partners across Canada, supporting LifeLabs’ mission of building a healthier Canada.

    Before joining LifeLabs, Chris spent many years serving in the Ontario government in a variety of roles, including Chief of Staff to the Minister of Health and Long-Term Care. Most recently, Chris served as Associate Vice President at Trillium Health Partners where he oversaw a public affairs portfolio while helping lead health system transformation projects to drive the shift of care from hospitals to the community.

    Chris earned an MBA from the Richard Ivey School of Business at the University of Western Ontario with a Health Sector specialization, and completed his Bachelor of Arts (Honours) degree at Queen’s University in Political Studies.

  • Frank Amodeo

    Senior Vice-President, Corporate Services

    As Senior Vice President, Corporate Services, Frank leads the development of LifeLabs' services and expertise that support the direct provision of lab services, including Procurement, Real Estate and Facilities, Project Management, and Government contract management.

    Frank's extensive experience in the medical diagnostics industry began in 1990 with LifeLabs' predecessor organization, MDS Laboratories. Since then, he has held progressively senior positions in Finance and Operations. Over the years, Frank has played a key role in representing LifeLabs across Canada with government customers, competitors and industry associations such as the Ontario Association of Medical Laboratories. Frank has also been instrumental in working with industry leaders to build partnerships that advance the state of Canadian health care, such as Toronto Medical Labs, Excelleris, Calgary Lab Services, and DynaLife.

    Frank holds a Bachelor of Commerce degree from the University of Toronto and is a CPA-Chartered Accountant.

  • Jill Sharland

    Chief Financial Officer

    As Chief Financial Officer, Jill is accountable for overseeing the overall financial operations of LifeLabs. Jill will assist and direct the formulation of tactical financial initiatives with a portfolio including accounts payable, accounts receivable, billing, credit and collections, controllership, tax, treasury, strategic and financial planning, decision optimization, corporate development, enterprise risk management, internal audit, legal, privacy, and finance project management.  Jill’s strong background in finance and leadership will help LifeLabs reach short and long-term financial goals through assessing risk and identifying opportunities.

    Prior to joining the LifeLabs team, Jill was VP of Finance and Chief Financial Officer at the Greater Toronto Airports Authority (GTAA), where she significantly increased profitability while generating enough cash flow to retire $400 million in debt over three years.  While at the GTAA, Jill also championed the development of an enterprise data management system and a strengthened approach to risk management. Prior to that, Jill spent over 20 years at Rogers Communications in progressively senior financial roles during a period of significant growth. Jill’s focus on both customers and operations was instrumental in driving both acquisitions and profitably growing financial results.  

    Jill holds a Bachelor of Science in Pharmacology and Physiology from Western University and an MBA from Queens University and also holds CPA and ICD.D designations.  

  • Joby McKenzie

    Senior Vice President, Business Development

    As Senior Vice President, Business Development, Joby is responsible for overseeing and leading the implementation of our business development strategy. Working with a team of cross-functional experts, Joby identifies opportunities for new product and service development to support our long-term growth in new and existing markets. Joby has also played an instrumental role in leading the integration of CML, BC Bio and LifeLabs and creating the foundation necessary to enable the continued growth of the organization.

    Prior to joining LifeLabs, Joby was a consultant with the Boston Consultant Group (BCG) where she led project teams who provided advice to organizations across various sectors regarding business strategy, organizational transformations and operational efficiency.

    Joby holds a Bachelor of Science (Honours) in Molecular Biology and Biochemistry from Simon Fraser University; a Doctorate in Philosophy (PhD), Molecular and Medical Genetics, from the University of Toronto; and a Masters in Business Administration, with a specialization in health care from the Richard Ivey School of Business.

    As an athlete, Joby also represented Canada at international tournaments and was part of the basketball team that won a silver medal at the Pan-American games and qualified for the 2000 Olympics.

  • Pierre Bou-Mansour

    Chief Operating Officer

    As Chief Operating Officer, Pierre oversees and leads LifeLabs’ complete value stream from specimen collection to testing operations and results reporting across Canada, with a focus on delivering the highest levels of quality and reliability, while working to elevate employee engagement. Collaborating with the entire LifeLabs leadership team, Pierre is accountable for developing and implementing strategies that continue to position LifeLabs as an industry leader. Together these innovative services, technologies and processes enhance our quality and overall effectiveness, supporting our efforts to improve the health and wellbeing of Canadians as we build a healthier Canada.

    Pierre’s areas of accountability include Specimen collection and Client Services, Logistics, Laboratory Operations, Quality and Regulatory Affairs, Medical Scientific group, Operations Support, Process Engineering, Continuous Improvement and Operations Analytical Systems.

    When Pierre joined LifeLabs in 2011, he brought with him over two decades of global experience in healthcare, pharmaceutical, eye care, manufacturing, production, and automotive. With deep operations experience and expertise in lean practices, Pierre led the global implementation of Lean Operations and Process Excellence strategies at multiple companies across the globe, inlcuding "brownfield" and greenfield facilities in China, India, Thailand, Russia, Korea, Germany, England and Mexico.

    Pierre has an Electrical Engineering Diploma from St. Francis Xavier University in Antigonish, Nova Scotia, and Bachelor of Science Degree in Electrical Engineering from the Technical University of Nova Scotia. Pierre is a member of Professional Engineers Ontario (PEO) and the Ontario Society of Professional Engineers (OSPE), and is fluent in Arabic, French, and German.

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