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Executive Team

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  • Charles Brown

    President and CEO

    ​Charles Brown is President and CEO of LifeLabs, Canada’s largest medical laboratory and leading diagnostics and health technology provider. In this role, Charles is driving patient-centred innovations to improve health outcomes for Canadians.

    Charles most recently served as President of The Source, Canada’s largest consumer electronics and mobile retailer, owned and operated by Bell Canada. Charles led The Source to impressive results and growth by building an exceptional customer experience.

    During his tenure with the Bell executive team, Charles also served as Executive Vice President of Strategic Initiatives, where he led the delivery of Bell’s telecommunications at the Vancouver 2010 Olympic and Paralympic Winter Games. He brings more than 25 years of success as an innovative technology leader, from entrepreneurial start-ups to large corporate entities, including serving as President and CEO of Wave Wireless and Chief Information Officer of Clearnet.

    Charles’ passion for community service extends to various roles on Boards and Executive Committees, including currently serving as the Chair of Kids Help Phone, Canada's only national 24-hour, bilingual and anonymous counselling service for youth. He is also a past member and long-time supporter of the United Way of Toronto and York Region’s Campaign Cabinet. Charles holds a Bachelor of Arts degree from University of Toronto and a Master of Business Administration from the Ivey School of Business at Western University.

  • Pierre Bou-Mansour

    Chief Operating Officer

    As Chief Operating Officer, Pierre oversees and leads LifeLabs’ complete value stream from specimen collection to testing operations and results reporting across Canada, with a focus on delivering the highest levels of quality and reliability, while working to elevate employee engagement. Collaborating with the entire LifeLabs leadership team, Pierre is accountable for developing and implementing strategies that continue to position LifeLabs as an industry leader. Together these innovative services, technologies and processes enhance our quality and overall effectiveness, supporting our efforts to improve the health and wellbeing of Canadians as we build a healthier Canada.

    Pierre’s areas of accountability include Specimen collection and Client Services, Logistics, Laboratory Operations, Quality and Regulatory Affairs, Medical Scientific group, Operations Support, Process Engineering, Continuous Improvement and Operations Analytical Systems.

    When Pierre joined LifeLabs in 2011, he brought with him over two decades of global experience in healthcare, pharmaceutical, eye care, manufacturing, production, and automotive. With deep operations experience and expertise in lean practices, Pierre led the global implementation of Lean Operations and Process Excellence strategies at multiple companies across the globe, inlcuding "brownfield" and greenfield facilities in China, India, Thailand, Russia, Korea, Germany, England and Mexico.

    Pierre has an Electrical Engineering Diploma from St. Francis Xavier University in Antigonish, Nova Scotia, and Bachelor of Science Degree in Electrical Engineering from the Technical University of Nova Scotia. Pierre is a member of Professional Engineers Ontario (PEO) and the Ontario Society of Professional Engineers (OSPE), and is fluent in Arabic, French, and German.

  • Jill Sharland

    Chief Financial Officer

    As Chief Financial Officer, Jill is accountable for overseeing the overall financial operations of LifeLabs. Jill will assist and direct the formulation of tactical financial initiatives with a portfolio including accounts payable, accounts receivable, billing, credit and collections, controllership, tax, treasury, strategic and financial planning, decision optimization, corporate development, enterprise risk management, internal audit, legal, privacy, and finance project management.  Jill’s strong background in finance and leadership will help LifeLabs reach short and long-term financial goals through assessing risk and identifying opportunities.

    Prior to joining the LifeLabs team, Jill was VP of Finance and Chief Financial Officer at the Greater Toronto Airports Authority (GTAA), where she significantly increased profitability while generating enough cash flow to retire $400 million in debt over three years.  While at the GTAA, Jill also championed the development of an enterprise data management system and a strengthened approach to risk management. Prior to that, Jill spent over 20 years at Rogers Communications in progressively senior financial roles during a period of significant growth. Jill’s focus on both customers and operations was instrumental in driving both acquisitions and profitably growing financial results.  

    Jill holds a Bachelor of Science in Pharmacology and Physiology from Western University and an MBA from Queens University and also holds CPA and ICD.D designations.  

  • Akiko Campbell

    Chief Information Officer

    As Chief Information Officer, Akiko leads LifeLabs' information technology and e-health strategies. Leveraging two decades of system engineering and information technology experience, Akiko is responsible for ensuring that LifeLabs is a recognized industry leader for our innovation and investment in technology. In addition to being a key member of LifeLabs' Executive Leadership team, Akiko is also Chief Executive Officer of Excelleris Technologies Inc., a wholly owned subsidiary of LifeLabs.

    Prior to joining LifeLabs, Akiko spent eight years at Pacific Blue Cross, B.C.'s leading provider of private health insurance, where she was instrumental in designing and implementing one of the company’s largest organizational transformation programs. As a member of the IT senior leadership team, Akiko led Enterprise Architecture to transform legacy systems to state-of-the-art systems. Akiko also established the Innovation Centre to help IT drive technology-based innovation for increased customer satisfaction.

    Akiko holds a Bachelor of Arts (BA) in Linguistics from Keio University (Tokyo, Japan) and a Doctor of Philosophy (PhD) in Computing Science from Simon Fraser University.

  • Chris Carson

    Senior Vice President, Partner Relations

    As Vice President, Partner Relations, Chris is responsible for renewing and building relationships with governments across the country while enhancing LifeLabs’ external presence. Working closely with the CEO and other members of the executive team, Chris deepens relationships with LifeLabs’ partners across Canada, supporting LifeLabs’ mission of building a healthier Canada.

    Before joining LifeLabs, Chris spent many years serving in the Ontario government in a variety of roles, including Chief of Staff to the Minister of Health and Long-Term Care. Most recently, Chris served as Associate Vice President at Trillium Health Partners where he oversaw a public affairs portfolio while helping lead health system transformation projects to drive the shift of care from hospitals to the community.

    Chris earned an MBA from the Richard Ivey School of Business at the University of Western Ontario with a Health Sector specialization, and completed his Bachelor of Arts (Honours) degree at Queen’s University in Political Studies.

  • Frank Amodeo

    Senior Vice-President, Corporate Services

    As Senior Vice President, Corporate Services, Frank leads the development of LifeLabs' services and expertise that support the direct provision of lab services, including Procurement, Real Estate and Facilities, Project Management, and Government contract management.

    Frank's extensive experience in the medical diagnostics industry began in 1990 with LifeLabs' predecessor organization, MDS Laboratories. Since then, he has held progressively senior positions in Finance and Operations. Over the years, Frank has played a key role in representing LifeLabs across Canada with government customers, competitors and industry associations such as the Ontario Association of Medical Laboratories. Frank has also been instrumental in working with industry leaders to build partnerships that advance the state of Canadian health care, such as Toronto Medical Labs, Excelleris, Calgary Lab Services, and DynaLife.

    Frank holds a Bachelor of Commerce degree from the University of Toronto and is a CPA-Chartered Accountant.

  • Dr. Andrew Don-Wauchope

    Vice President, Clinical Services

    ​Dr. Andrew Don-Wauchope is Vice President Clinical Services for LifeLabs. He is responsible for Professional and Quality services of the national operations of LifeLabs. He is an experienced and respected endocrinologist and laboratory physician who provides critical medical leadership in strategy and business development while overseeing LifeLabs’ quality management and continuous improvement activities. His medical experience and perspective is instrumental in our continued efforts to innovate, grow and diversify LifeLabs.

    Prior to joining LifeLabs Dr. Don-Wauchope spent 26 years in medical practice, most recently as a Medical Biochemist with the Hamilton regional Laboratory Medicine Program. He has held leadership roles in professional medical associations and at McMaster University in Hamilton, Ontario. He continues to hold a role as professor in the Department of Pathology and Molecular Medicine at McMaster University. He has a research interest in laboratory utilization; the production, evaluation and implementation of evidence-based laboratory medicine guidelines; and has published more than 50 peer-reviewed papers.

    Dr. Don-Wauchope holds a Bachelor of Medicine & Bachelor of Surgery from the University of Witwatersrand in Johannesburg, South Africa; a Bachelor of Medical Science (Honours), Epidemiology and Biostatistics from the University of Cape Town; a Doctor of Medicine (MD) from the University of Edinburgh and is a fellow of the Royal College of Physicians of Edinburgh, South African Colleges of Medicine and the Royal College of Pathology.

  • Jennifer Cudlipp

    Senior Vice President, British Columbia

    As Senior Vice President, British Columbia, Jennifer holds the responsibility of developing and maintaining relationships with leaders in the BC healthcare sector, government, and business community in order to drive business development and growth within the province for LifeLabs.

    Jennifer brings to LifeLabs her many years of healthcare expertise, and an extensive understanding of LifeLabs as a whole. Before joining LifeLabs, Jennifer held the position as CFO of BC Biomedical where she led the successful sale of the organization to LifeLabs in 2013. Jennifer’s breadth of senior level knowledge, including finance, strategy, and human resources, has gained her invaluable insights into LifeLabs’ people, clients, and operations. Additionally, Jennifer has successfully led the integration of LifeLabs finance teams post-merger.

    Jennifer holds a CPA, CGA designation and has earned her bachelor of business administration in accounting and finance from Kwantlen Polytechnic University. Jennifer also uses her skillset to give back to her community. She is the Vice Chair of the board of directors for RainCity Housing and Support Society which provides programs and services to those living with mental health, addictions and other challenges and is director for the foundation board of the Justice Institute of British Columbia.

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