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LifeLabs is committed to constantly improving our quality of service. If you need assistance, or have comments, concerns or suggestions, please choose from the topics below.

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Business Development

For information about business partnership opportunities with LifeLabs, please email BusDevelopment@LifeLabs.com

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Pay an Invoice

In Ontario, LifeLabs offers the following invoice payment options:

Online

  • Go to our Online Payment Portal. Pay by Visa or MasterCard, OR
  • Go to your financial institution’s website and use their online bill payment service. Enter “LifeLabs Medical Labs (ONT)” as your payee and the 12-digit alpha-numeric Customer Number found on your invoice.

Via telephone banking or a bank machine

  • Enter “LifeLabs Medical Labs (ONT)” as your payee and the 12-digit alpha-numeric Customer Number found on your invoice.

In person

  • Visit any LifeLabs patient service centre. Pay by cash, cheque, Visa, MasterCard or debit card.

By phone

  • Call the phone number at the top of the invoice. Pay by Visa or MasterCard.

By mail

  • Complete the credit card information section at the bottom of the invoice using your Visa or MasterCard number. Mail the invoice to: Attention: Accounts Receivable Dept., 60 Courtney Park Drive West, Unit 1, Mississauga, ON L5W 0B3, OR
  • Prepare a cheque or money order payable to “LifeLabs”, and quote the invoice number. Mail the invoice and your payment to: Attention: Accounts Receivable Dept., 60 Courtney Park Drive West, Unit 1, Mississauga, ON L5W 0B3

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