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LifeLabs is absolutely thrilled to announce that starting April 1st we will be offering laboratory collection services in your communities!


Not to worry - the collection centre locations that you are already familiar with visiting will still be there, but will simply become part of the LifeLabs family of over 300 community laboratory collection services across Canada.

We truly look forward to serving you and furthering our mission of building a healthier Canada – and now building a healthier Saskatchewan.  Thank you Saskatchewan for choosing us as your lab provider of choice!

Residents will have access to services such as:
  • Laboratory collection services
  • Mobile Lab Services
  • Online Appointment Booking - have the optional convenience of scheduling an appointment at a date, time, and location of your choice through our website!

To find your nearest LifeLabs collection centre, please see below:


 

City of Regina - All sites are within the City fo Regina

 

City of Saskatoon - All sites are within the City of Saskatoon


Frequently Asked Questions


Q: When will LifeLabs start offering services in Saskatchewan?
A: Starting April 1st, 2018 LifeLabs will provide community laboratory collection services at the existing 10 locations in Saskatoon and Regina, as well as access to mobile services.

Q: What is the transition period and when is the transition period?
A: Between Monday, March 26 and Sunday, April 1 community lab collection services in Regina and Saskatoon will transition from Dynacare to LifeLabs. During this week community lab collections service hours will be limited, normal services resume April 3rd.

Q: Does LifeLabs offer ECG test in Saskatchewan?

A: ECG test are only available at the following locations in Regina:

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Q: What services will LifeLabs be offering in Saskatchewan?
A: Residents will have access to services such as:

  • Laboratory collection services
  • Mobile Lab Services
  • Online Appointment Booking


Q: Can I get my results online?
A: This service is currently not available for the residents of Saskatchewan.

Q: Will online booking be available and when can I start booking my appointments online?
A: Residents of Saskatchewan will have the convenience of scheduling an appointment at a date, time and location of their choice through our website, ensuring patients will be able to plan their LifeLabs visit in advance.
Online appointments will be available starting March 19th for appointment April 2nd and beyond.

Q: How can I book an appointment?
A: It is simple, online and available 24/7. Visit our website at http://booking.lifelabs.com , select ‘make an appointment’ choose your province, region, then your city and then the location where you want to book your appointment. Available appointments will appear for you to choose.

Q: Can I book online for any kind of test?
A: The vast majority of tests can be scheduled online. A few highly specialized tests must be booked through our Customer Care Centre due to the information required or the instructions for testing.

Q: Do I have to make an appointment?
A: We always welcome walk-in patients. Don’t forget that scheduling an appointment is quick, easy and will reduce your wait time.

Q: Can I still schedule an appointment if I do not have a computer?
A: Booking an appointment is very simple and must be booked and managed through our online system, which can be accessed from any web-based computer.

Q: What current positions are available and how can I apply?
A: All our vacancies can be found on our Careers page at any time.  Please follow the prompts online to apply.

Q: Will you be hiring more couriers and how can I apply?
A: All our vacancies can be found on our Careers page at any time.  Please follow the prompts online to apply.

Q: If I’m currently employed with Dynacare, can I apply for a job with LifeLabs?
A: Yes, you can view current opportunities that are available hereon our Careers page

Q: How long has LifeLabs been providing collection services in Saskatchewan?
A: Since March 2017, LifeLabs has been supporting community laboratory services by providing logistics/courier services.

Q: Will LifeLabs be closing any current Dynacare community laboratory collection services?
A: LifeLabs will open in all existing Dynacare locations.

Q: If I don’t live in Regina or Saskatoon, how can I access LifeLabs’ lab collection services?
A: Please refer to the question below on locations and hours of operation for additional information.

Q: What’s the best number to call if I have further questions?
A: Please call the Call Center at 1-888-333-0222

Q: Do I need to book appointments in advance for certain procedures? And how do I book these appointments?
A: Appointments for a Lactose Tolerance Test will need to be booked in advance. Please call the Call Center at 1-888-333-0222 to book these appointments.

Q: How far in advance can I book my appointment?
A: Appointments can be made up to three months in advance.

Q: Why book an appointment online? What are the benefits?
A: When booking an appointment online with LifeLabs, patients are able to book in advance and plan their day accordingly. Multiple appointments can be booked ahead of time up to three months in advance, including for family members. In addition, patients may book at their preferred location.

Q: Will I still have to wait when I arrive to my appointment?
A: Once booked, LifeLabs endeavors to have patients with appointments served within 10 minutes of their appointment time.  Those with appointments will have priority, so the current wait time for walk-in patients will not apply.

Q: Who do I call if I have questions around your appointment booking system?
A: Please call the Call Center at 1-888-333-0222.

Q: What are the locations and hours of the community laboratory collection services?
A: Please refer to the below tables:

City of Regina - All sites are within the City fo Regina

 

City of Saskatoon - All sites are within the City of Saskatoon


 

Did you know that you can book your appointment online?

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