Patient Service Centres
To find the address and hours of operation for the most convenient LifeLabs location in your community click here or call our Client Information Centre at 604-431-7206 or 1-800-431-7206.
Please note: your personal physician is in the best position to advise on the necessity of tests and provide analysis of results in individual situations. Questions of this nature should be directed to your family physician and not to LifeLabs.
For other questions, you may contact us through our Client Information Centre (listed above) or by e-mail at firstname.lastname@example.org or use the contact information for the specific locations listed below. Please do not send confidential information via electronic mail.
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LifeLabs, BC Headquarters and Burnaby Reference Laboratory
3680 Gilmore Way
Canada, V5G 4V8
Test Results for Physicians
Client Services or 604-431-7206
Within B.C. call no charge 1-800-663-9422, for
Cardiac Monitoring Service
Special Studies/Clinical Trials
Specimen Collection Information
Appointment Desk 604-412-4495
Mobile Laboratory Service
Courier Pick-Up/Physician Supplies 604-412-4481
Victoria Reference Laboratory
Main Switchboard 250-881-3100
Other Island Locations 1-800-304-4011
Special Metabolic Testing
Mobile Laboratory Service - Vancouver Island
Campbell River 250-287-3533
Mill Bay 250-743-2938
Qualicum Beach 250-248-6913
Patients and physicians in Ontario can also reach us through our Customer Care Centre at 416-675-3637 or toll free at 1-877-849-3637.