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Patient Service Centres
To find the address and hours of operation for the most convenient LifeLabs location in your community click here or call our Client Information Centre at 604-431-7206 or 1-800-431-7206.
General Inquiries
Please note: your personal physician is in the best position to advise on the necessity of tests and provide analysis of results in individual situations. Questions of this nature should be directed to your family physician and not to LifeLabs.
For other questions, you may contact us through our Client Information Centre (listed above) or by e-mail at contactus@lifelabs.com or use the contact information for the specific locations listed below. Please do not send confidential information via electronic mail.
Media Inquiries
Visit our Media Contact page.
Careers at LifeLabs
We are always looking for exceptional talent and finding out about a great career is fast and easy. You can search by career category, location or business unit on the career search page of our website.
LifeLabs, BC Headquarters and Burnaby Reference Laboratory
3680 Gilmore Way
Burnaby, BC
Canada, V5G 4V8
Tel: 604-431-5005
Test Results for Physicians
Client Services or 604-431-7206
or 1-800-431-7206
Within B.C. call no charge 1-800-663-9422, for
Accounting/Billing Inquiries
Cardiac Monitoring Service
Pathologist Consultation
Special Studies/Clinical Trials
Specimen Collection Information
Testing Areas
Appointment Desk 604-412-4495
Mobile Laboratory Service
Holter Monitor
Courier Pick-Up/Physician Supplies 604-412-4481
Victoria Reference Laboratory
Main Switchboard 250-881-3100
Other Island Locations 1-800-304-4011
Accounting/Billing Inquiries
Special Metabolic Testing
Courier Pick-Up
Client Service
Mobile Laboratory Service - Vancouver Island
Campbell River 250-287-3533
Courtenay 250-334-4745
Duncan 250-746-1599
Mill Bay 250-743-2938
Nanaimo/Ladysmith 250-754-7524
Parksville 250-248-6913
Qualicum Beach 250-248-6913
Sooke 250-642-4212
Victoria 250-881-3113
Patients and physicians in Ontario can also reach us through our Customer Care Centre at 416-675-3637 or toll free at 1-877-849-3637.
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